Frequently asked questions

I live in Jamaica can I order products on this website?


Yes, you can order from anywhere on the island and receive it at your door step within 3 to 5 working days. Please give 2 to 3 days for the processing of your order.




I am a foreigner and I am visting in Jamaica can I order on this site and get my order locally


Yes, you will have to enter your local address while in Jamaica so we can get it out you with in 3 to 5 days. Please give us 2 to 3 days for the processing of your order.




Does my billing and shipping address have to match?


Normally we require that your billing and shipping address match to prevent identity and credit card fraud. Contact us if your billing and shipping address are not going to be the same on the order.




How long will it take to ship my order?


Please allow 2-3 days for order processing, once your order leaves our facility please allow 3 -5 days for domestic delivery and up to 5-7 days for international orders.




Fraudulent Orders


Due to the high volume of orders and fraudulent orders we receive - if an order appears to be suspicious we will cancel and refund the order in full.




Can I get a refund or make an exchange?


NO REFUNDS, ONLY EXCHANGE




I live in Jamaica do you accept debit cards from Jamaica for payment?


Yes we do, the platform used by notchilous tee is PayPal and they accept debit cards that has the logo Visa, Mastercard, American Express and Discover on it.





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